Posts about ERP
News and articles about Localtech Eye and council service requests. RSS feed
Moving off an old council finance system: a plan
A practical plan to move a council off an old finance system: scope, data, timing, testing, cutover and the people who make it work.
ERP for local government: from report to work order
What a council ERP does, which modules it holds, and how a resident's report can become a customer request and then a costed work order.
From resident report to work order: closing the loop
How a council can turn a resident's report into a customer request, a costed work order and a status update to the resident, with no retyping.